If you're traveling, wait until you return home to change your subscription plan. If you still can't change your plan, find out who your subscription is billed through and contact them for help.
Troubleshooting I'm repeatedly asked if I'm Home or Traveling If you're the account owner and you're repeatedly prompted for your location (Home or Traveling), do the following: Update your HBO Max household on a TV device connected to your home network. To find out how, go to Update your HBO Max household.
If you get HBO Max through an internet, mobile, or TV provider, you need to connect your provider account (with your HBO Max subscription) before signing in to HBO Max the first time.
Choose Get Add-Ons. This option is only available if your base subscription is billed through WarnerMedia. You'll be billed each month until you remove the add-on or cancel your base plan. If you purchased your plan and the Extra Member Add-On on different days, they will be billed separately. You must know the email address of the person you want to share HBO Max with. Extra members need to ...
